Frequently asked question

  Q1: What is the service process of WINFAR?  

A1: Communication needs ——Product introduction ——Contract signing ——Payment —— QC inspection —— Shipment —— Receipt confirmation —— After sales service ——Professional construction guidance（if your term need）

  Q2: What are WINFAR's products?  

A2: We have seven product lines: hot melt kettle, hot melt marking machine, cold spray marking machine, two-component marking machine, wire removal machine, auxiliary tools, and road marking paint. We provide professional marking and marking solutions to fully meet various road engineering needs.

  Q3: Does WINFAR have customized services?  

A3: On the basis of our existing products, we also provide customized product development for customers and OEM/ODM services. For details, please contact the sales department.

  Q4: Does WINFAR produce its own machines?  

A4: WINFAR Transportation is a comprehensive company with its own production factory, integrating research and development, production, and sales. It has a history of 20 years and has comprehensive service qualifications for foreign trade. It has both international trade and domestic sales. The manufacturing and quality of its machines have passed ISO9001 and EU CE certifications, and it has over 50 invention patents.

  Q5: Regarding shipping packaging.  

A5: We provide foreign trade wooden box packaging that meets export requirements, and can also ship in full containers. We offer various transaction methods, and details can be contacted with the sales department.

  Q6: Regarding delivery time.  

A6: Our factory has sufficient stock in stock, and most products can be shipped within 2 days. For customized product details, please contact the sales department.

  Q7: About Price.  

A7: Our factory has been in operation for 20 years and has a mature production management system. Our comprehensively, meticulously,  accurately manage reduce unnecessary costs and losses in addition to production costs，So we can control our machine on the basis of costs to help our customers improve construction efficiency by 20%.

  Q8: About our foreign trade service team.  

A8: We currently have 6 foreign trade teams responsible for different regions, equipped with 4 after-sales service personnel and 8 construction technicians from the road machinery industry. We have the ability to assist you in making good construction plans. We understand how important the efficiency of road marking construction is to you!

  Q9: What after-sales service can WINFAR provide?  

A9: We provide comprehensive after-sales service, including product installation, teaching guidance, user training, maintenance support, etc. We have detailed product introduction materials, professional parameter introductions, operation video guidance, spare parts replacement videos (in English) and other technical materials. If you need them, we can go to the customer's location to provide you with on-site service.

  Q10: Why did you choose WINFAR as your partner?  

A10: We are a company that has been manufacturing road marking machine for 20 years. We have rich technical experience, a professional service team, sufficient machine inventory, and can provide you with faster delivery speed, more professional service, better machine quality, and more favorable machine prices.